A Little Bit of History

Jim's Video & Audio was founded in March 1989 by Chin H. Son.  It was partnershipped in April 1989 and finally became incorporated on January 22, 1990.

Our original facility consisted of slightly over 1000 sq' at the corner of Sunshine & Fremont in Springfield, Missouri.  Business was booming and in 2003 we found it necessary to relocate into the 5000 sq' facility we are presently in, at 3211 S. Scenic, Springfield, MO  65807.

Repair vs Replacement

Ah, the question de-jour.............

Times have changed to the point that many people have developed a "throw away" mentality on things.  This is most unfortunate as a good 75-85% of broken equipment is still cost affective to repair.  Couple the savings of repair vs replacment with the fact that we cannot keep burdening Mother Earth with our garbage and you can  see wisdom in repair vs replacement.

Yes, there are situations whereby it is a "no-brainer" and the piece in question is obviously not worth fixing, (ie bad physical damage, servere lightning strikes, water and corrosion etc..........), but again, the majority of time..........this is not the case.

What To Expect

• Work is done on a 1st-come, 1st-serve basis.  Walk-ins welcome.  No appointment necessary.
• Normal TAT, (time-in-getting-to), is about 2 weeks.  Completion depends on what needs to be done.
• Warranty repairs are done automatically and are bound by terms stated by each OEM.
• Non-warranty work is all treated as 'estimate 1st'.  This means that after a diagnosis is made, we call 1st.
• We carry a 90-day warranty on any work done; (parts & labor).

• Professional quality work is always performed in our shop; (not on site where problems can occur).
• Units can be physically brought in OR shipped in to the address below.  No prior authorization needed.
• Keep in mind, we don't just service.........we are here to answers questions, (if we know the answers anyway).

Equipment We Work On

Gawk!!!   That is kind of a loaded question.  We consider ourselves to be a full service audio/video facility.  This means we work on a wide range of both audio AND video products; including car, home, consumer grade, industrial grade and so on.  We can pretty much fix anything man makes, but are limited by the quality of support we can get for parts and service literature, (ie schematics).

That is not to say that we work on EVERYTHING.  The rule of thumb is that before we take in certain types of equipment, (ie non-a/v items and/or vintage stuff), we must first get approval from the Head Shop Technician.   He is the senior technical advisor with our facility and has last say on such issues.  And yes........he is here during normal business hours as posted below.

But what say we give a bullet list for items we service:

• TVs, (including: plasma, LCD, LED, CRT & projo)
• Stereo's (including: amp, receiver, integrated etc.....)
• Turntables
• Microwaves
• Camcorders 

• Mixers, pro-music and guitar amps
• Speakers & more.................

Contact Info & Hours

3211 S. Scenic #E*
((*NOTE: Ste "E" is around back!!))
Springfield, MO   65807
ph............417-886-1696
fax............417-886-1727
email:  jimsva@att.net